Everything you need to voice-enable your business
From phone calls to intranet widgets. From PINs to 2FA. From 3 integrations to 900+
Phone + WebRTC support
Via phone, browser, chat, widget, Windows, macOS, Android, iOS, Slack & Teams.
Widget Branding (Design Tokens)
Colors, font, corner radius and 4 positions, matched to your brand.
Anonymous Conversation Logs
Names, pseudonyms or fully anonymous, GDPR data minimization, your choice.
Dashboard Team Roles
Invite extra dashboard users as admin or editor, with per-section permissions.
2FA Dashboard Login
Authenticator app (TOTP) or SMS code on top of your password. Auto-logout after 10 minutes of inactivity.
Auto-Learn from Conversations
Merlin remembers key facts per employee and uses them in future conversations. Smarter with every call. Professional+ plans.
Merlin Insights Dashboard
Automatically generated weekly insights about your connected tools. Trends, comparisons and action items on your dashboard. Professional+ plans.
Proactive Alerts
Merlin monitors your business tools and alerts you via email or Slack when action is needed, like overdue invoices or declining pipeline value. Professional+ plans.
Slack as a Channel
Type @Merlin in Slack and get answers with access to all your connected tools. Same permissions, same PIN security. Professional+ plans.
Microsoft Teams as a Channel
Type @Merlin in Teams and get answers with access to all your connected tools. Same permissions, same PIN security. Professional+ plans.
Visual Workflow Builder
Build step-by-step automations with drag-and-drop. Choose a provider and action per step, no code and no LLM costs. Professional+ plans.
Voice Action Confirmation
For write actions via voice, Merlin sends a summary for confirmation first. Prevents errors from speech recognition. Configurable per channel.
Lead Lookup
Search businesses by name, category or location. Merlin finds address, phone, website and reviews from multiple data sources. Save results straight to your own CRM.
File Upload & Analysis
Upload images and documents in the chat. Merlin analyzes the content and can forward data to your connected tools. All channels.
Direct Messages (@mentions)
Send messages to colleagues via @mentions. Inbox, read receipts, replies and attachments. Free, no AI involved.
Workflow Discovery
Up to three weekly automation proposals based on your tasks, alerts, and connections. Always as a draft, opt-in via Slack. From Business.
Operational memory
Merlin remembers contacts, deals, invoices, tickets and orders from earlier actions. Not a full document graph. Professional+ plans.
Meeting summaries
Summarize Zoom, Teams and live face-to-face meetings with action items. Add Participants before recording, then run a field post-visit into your connected CRM with approval. Follow-ups in any channel.
Build your embed
Customize the widget. Copy the snippet. Paste on your intranet, or on your own subdomain for secure access worldwide.
#fff000<script src="https://widgets.callmerlin.app/sdk.js"
data-account="YOUR_ACCOUNT_ID"
data-widget="callmerlin"
data-color="#fff000"
data-position="bottom-right"
data-lang="nl"></script>Domain Whitelist
Only your approved origins can load the widget.
CSP-friendly
Add widgets.callmerlin.app to script-src and connect-src.
Shadow DOM
No CSS conflicts with SharePoint, Confluence, or custom intranets.