Simple, transparent pricing
CallMerlin offers the most complete package on the market at the best price.
Starter
For small businesses and teams
- 150 minutes / month
- 50 lead lookups / month
- 3 integrations
- 1 phone number
- 2 PIN users
- 1 dashboard user
- 1 widget slot
- NL + EN
- Intranet widget
- 2FA (authenticator app or SMS)
- Meeting summaries (Zoom, Teams, live recording & Calling)
Professional
For growing businesses
- 400 minutes / month
- 75 lead lookups / month
- 8 integrations
- 1 phone number
- 5 PIN users
- 3 dashboard users (admin/editor)
- 3 widget slots
- Desktop app (Windows & macOS)
- All 25+ languages
- 140+ voices
- Tasks (assign & automate)
- Cases (handoff & claim)
- Visual Workflow Builder
- Auto-learn from conversations
- Operational memory (CRM, invoices, tickets)
- Merlin Insights Dashboard
- Proactive alerts (5 rules)
- Slack & Teams as a channel
- Meeting summaries (Zoom, Teams, live recording & Calling)
- Voice action confirmation
- REST API access
- SLA 99,5%
Business
For scaling teams
- 1,000 minutes / month
- 100 lead lookups / month
- 20 integrations
- 3 phone numbers
- 15 PIN users
- 10 dashboard users (admin/editor)
- 10 widget slots
- Desktop app (Windows & macOS)
- Tasks (assign & automate)
- Cases (handoff & claim)
- Visual Workflow Builder
- Auto-learn from conversations
- Operational memory (CRM, invoices, tickets)
- Merlin Insights Dashboard
- Workflow Discovery (weekly suggestions, opt-in)
- Proactive alerts (20 rules)
- Slack & Teams as a channel
- Meeting summaries (Zoom, Teams, live recording & Calling)
- Voice action confirmation
- Internet-ready widget
- White-label widget
- 20-min web calls
- Webhooks
- REST API
- SLA 99,9%
Enterprise
For large organizations
- Unlimited minutes
- 150 lead lookups / month
- Unlimited integrations
- Unlimited phone numbers
- Unlimited PIN users
- Unlimited dashboard users
- Unlimited widget slots
- Desktop app (Windows & macOS)
- Tasks (assign & automate)
- Cases (handoff & claim)
- Visual Workflow Builder
- Auto-learn from conversations
- Operational memory (CRM, invoices, tickets)
- Merlin Insights Dashboard
- Workflow Discovery (weekly suggestions, opt-in)
- Unlimited proactive alerts
- Slack & Teams as a channel
- Meeting summaries (Zoom, Teams, live recording & Calling)
- Voice action confirmation
- White-label widget
- Dedicated support
- Custom DPA
- SLA 99,95%
All plans include the widget (voice + chat) at no extra cost. Phone, web calls and chat all draw from the same minute bundle. Pure chat starts as 1 minute per session; intensive back-and-forth may add extra minutes.
What CallMerlin will save you in time and money
See the time you spend today, what remains with CallMerlin, and the hours and euros that frees up.
Your situation
We count 22 workdays per month. CallMerlin time is fixed at 20 seconds per lookup.
€4,620/ month
€55,440 per year
About 12.8 full working days per month.
Estimate only, based on your inputs. Not a guarantee. Adjust the hourly rate to match your team.
Start business trialCompare plans
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| 150 | 400 | 1,000 | Unlimited | |
| 50 | 75 | 100 | 150 | |
| 3 | 8 | 20 | Unlimited | |
| 1 | 1 | 3 | Unlimited | |
| 2 | 5 | 15 | Unlimited | |
| 1 | 3 | 10 | Unlimited | |
| 1 | 3 | 10 | Unlimited | |
| 10 min | 10 min | 20 min | 20 min | |
| NL + EN | All 25+ | All 25+ | All 25+ | |
| 140+ | 140+ | 140+ | Custom | |
| 500 | 2,000 | Unlimited | ||
| 5 rules | 20 rules | Unlimited | ||
| — | 99,5% | 99,9% | 99,95% | |
| Extra costs above your plan | ||||
| €0.17/min | €0.17/min | €0.17/min | Custom | |
| €0.10 each | €0.10 each | €0.10 each | €0.10 each | |
| — | €8/mo | €8/mo | Included | |
| — | €2.50/mo | €2.50/mo | Included | |
| €3/mo | €3/mo | €3/mo | Included | |
| €5/mo | €5/mo | €5/mo | Included | |
| See product | — | €79 / €149 / €279 | €79 / €149 / €279 | Custom |
Prefer to see it live first?
Book a 15-minute demo